CIMA – Operational excellence and performance management – the missing link?
Many organisations have embarked upon operational excellence journeys under the guise of lean and/or six sigma and many organisations have sophisticated performance management processes in place in the form of scorecards, KPIs and dashboards. However, those organisations often find it challenging to reap the full rewards of those initiatives, so what is the missing link?
What you can gain
This session will explore the challenges facing organisations introducing lean/six sigma, with particular reference to the finance function, and how, if those improvement efforts are not directly linked to the performance management process, it becomes very difficult to validate the business benefits. It will show how the practise of strategy deployment can bridge this gap and ensure that improvement is linked to performance to deliver real value.
Speaker Details
Dave Jones provides business performance management and improvement consultancy services. He has over 15 years of expertise in the areas of strategy deployment, balanced scorecard and lean six sigma. He brings considerable experience and understanding of managing change in transactional and manufacturing work environments gained through working with leading global organisations including Johnson & Johnson, HB Fuller and Nestlé to improve their business performance.
He has lead strategy execution programmes from objective setting, through scorecard definition to ongoing management review in a number of different environments including Cyprus Telecom and is a member of the Palladium Execution Premium Community (XPC).
Dave has led a number of lean six sigma delivering demonstrable business benefits both operational and financial. As a Certified Master lean six sigma Black Belt, he has trained and coached hundreds of lean six sigma resources including across a diverse range of industries and from all corners of the world.