CIMA – How to improve your negotiation skills

We all have to negotiate. It might be for a new job, extra holiday, a deal or simply to convince your partner to go to a different restaurant. Negotiation is about 20% skill and 80% mindset. The real trick is to know how to think in order to get the results that will give you both the best outcome. Mo Harford will share some of the skills and thinking patterns of top negotiators and help you to get the result you want.

Jacky Issacs, CEO of the Ricoh Arena will give a talk on recent developments and future plans for the Ricoh Arena.