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Working life is full of surprises and none more so when we are asked something rather bizarre.  Our experiences as managers, colleagues, advisors and leaders expose us to challenging conundrums where we are often asked to advise, take a position or solve an almost unsolvable problem.

So, what do we do as a leader when we are faced with these challenges? We often sort it all out in some way or other or we make a mess of it all.

What it the role of a leader and more importantly what is their purpose? When faced with the mountain of work, the targets of success and the moans of the staff what is the true function of leadership? How can we best do it and what makes a difference to the business?

…and at the same time find out if Granny can be put to rest in the back garden.

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CIMA